Compassionate – Innovative – Responsive -Effective – Professional
Quality tailor made services to suit our individual service users, Specialised services and support for children and young people with SEND, Family support and training services.
Committed to Safeguarding Children and Skilled Workforce.
Quality tailor made services to suit our individual service users, Specialised services and support for children and young people with SEND, Family support and training services.

Family Contact Centre

Help Handz Family Contact Centre is opened seven days a week for all our contact service for children and families. We provide a safe, comfortable environment that replicates a home-to-home setting. The centre has six rooms, with a dedicated sensory garden room, a conference room for meetings and training hire. All our rooms are well equipped suitable for children of all ages.

OUR CENTRE AND ROOMS

Our centre and rooms have been purposely designed to promote positive family time in a homely environment. Some of the key features of our rooms include:

OUR SERVICES

Our staff team consists of experienced Teachers, Accredited Counsellors, Social workers, Contact Supervisors with backgrounds in Social Care, Early Intervention, Family Support, Children and young people fostering and Youth Work Mentors. All our staff are well trained and supported and have an enhanced DBS check.

Our Family Contact Centre offers a range of services that supports families, children and young people to have contact within a safe space.  This includes:

Supervised Contacts on site/in the community

Reports

Supported Contacts with Handover Information (on site)

Parenting Programs

Room Hire

A Fast-Track referral service is available on request.

Parenting Plan/Review Meetings

Counselling and Mediation

We Want to Hear From You!

Help Handz Family Contact Centre is always looking to maintain the high quality of its service, we do this by listening to our service users. Leave your feedback today to help us make continued improvements!

jack dredge
jack dredge
2022-04-06
Great staff providing an excellent service that enables families to remain in contact with each other, very understanding and professional and always on hand to help. I would give 6 stars if there was the option. Thank you Help Handz team for everything you do
Asma Rafiq
Asma Rafiq
2022-04-06
Rehan Choudhury
Rehan Choudhury
2021-12-27
Grace Akunyire
Grace Akunyire
2021-07-02
Mr Bakey
Mr Bakey
2021-05-15
Great service, they helped alot with my contact sessions during very difficult times... I can’t thank them enough for the support. Definitely recommend it.
Tarot Reader Tina K Sawhney
Tarot Reader Tina K Sawhney
2021-05-11
Help Handz Childcare is a caring organisation that caters for the needs of parents that need to meet their children in a safe environment for supervised and supported contact. They also do respite work with challenged and non challenged children and adults. I have worked there since July 2020 as a Family contact support worker and with Molly the manager's encouragement I am now doing Level 3 Diploma for children and young people so I can become a family contact supervisor when qualified. Molly cares for the community as well as her staff. She is a understanding, compassionate person with a background as a teacher of a senior school. Contact Molly if you wish to do voluntary work here which can lead to paid work and good work experience to further your own career. I very much enjoy working at Help Handz Childcare as we are a great work team.
Hannah Kupoluyi
Hannah Kupoluyi
2021-05-04
Caroline Rozario
Caroline Rozario
2021-05-04

OPENING HOURS

Where to find us

Our Location: 565-567 Greenlane, Ilford, IG3 9RJ